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*** VAT free WORLDWIDE shipping *** SALE NOW ON *** 20% off all racks. FREE UK DELIVERY over £100.00 with code FREEDEL100
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FAQ and answers

Where are GearHooks® made?

All major parts like the rolled steel GearRails, all the different GearHooks, rubber sleeves, CNC machined clamp and even the packaging are all manufactured in the UK. Product development, CAD design, testing,  stock holding, hand assembly, packaging (most of which is recycled and recyclable) and dispatch are from our premises in North Wales.

We believe in the quality of our product as well as supporting UK jobs and will not be getting parts made overseas in the foreseeable future.

Why do I need GearHooks®?

  • you want to store your precious and expensive sports, leisure or hobby gear
  • you have lots of gear piled up in your garage or shed that you can't get to
  • you've got lots of gear but you can never find half of it
  • you want to save space in your garage, shed, home or office
  • you want all your gear to hand when you need it
  • you've got some fancy gear and you want to display it
  • It makes you feel calm when things are tidy and organised

What are GearHooks®?

GearHooks® are a range of hooks and rails to store all kinds of sport, leisure and hobby equipment. Each one is a particular size and shape to securely hold things like bikes, or skis or fishing rods or lots of other things.

What are GearHooks® made from?

The hooks are manufactured under to ISO9001 quality standards from bright galvanised steel bar with a rubber coating and CNC machined clamp that is stronger than aluminium.

How do I fit a GearHook straight to the wall?

All GearHooks® are really easy to fit with just one hole. You don’t have to worry about lining up 3 or 4 tiny holes or the drill bit ‘wandering’. We supply high performance nylon expanding fixings and hex-drive screws to firmly hold the GearHooks® in place. We supply full and detailed instructions but if you do run into any problems we're here to help.

Into wood - drill one 5mm hole and fit the hook using the supplied fixing bolt with a 4mm Allen Key (Hex drive).

Into a plasterboard wall - locate the battens behind the plasterboard (use a detector or look where the nails are in the skirting board) and drill one 5mm hole and fit the hook using the supplied fixing bolt with a 4mm Allen Key (Hex drive). We do not recommend fixing to the plasterboard itself even with ‘umbrella’ type fixings.

Into a brick, block or concrete wall - drill one 8mm hole. Hammer in the supplied nylon fixing and fit the hook using the supplied fixing bolt with a 4mm Allen Key (Hex drive).

To a GearRail™ - just use the hex drive bolt and slidenut supplied. GearHooks® can be fitted at at any position on the rail. Height adjustment of each GearHook avoids handlebars, ski bindings and other bits hitting each other and allows them to be offset. The GearHooks® can even be rotated if necessary.

How much weight can I hang on GearHooks®?

As long as you have a good, strong wall and you have drilled the hole properly, each GearHook will take a load of up to 20Kg (bike/golf bags). Longer GearHooks will take that weight but not at the tip of long hooks.

It is essential to check that the fitting is strong enough before you start loading the hook or rail. If the fixing seems loose or if the fixing bolt just keeps turning easily then you may need to re-drill the fixing in a different location.

We don’t recommend hanging bikes over 10Kg with their back wheel off the ground. Heavy bikes can be very hard to lift and hang on a hook without hurting your back. You don’t NEED to lift your bikes with a GearHook if you mount the hook or rail in its No-Lift height on the wall. Our instructions show you exactly how to work out what this height should be.

The No-lift option for heavy bikes is much easier. Just pull on the back brake, take two steps backwards (the bike will rise onto its back wheel) and roll the bike forwards until the front wheel can be hooked on.

On double hooks where you are hanging a road bike and a heavier bike, you can mount the hook so that the road bike is hanging and the heavy bike has its wheel on the ground.

GearHooks® are easy to fit and we are here to offer help and advice if you need it.

How do I fit a GearHook onto a GearRail™?

GearHooks® fit with just one hex bolt that is tightened with an Allen Key. The Bolt screws into a sliding nut so you can position the hook anywhere on the rail, adjust the hook up and down and then clamp the whole thing firmly in place.

Unlike some products that use clip-on hooks, GearHooks® cannot move or be knocked off the rail by accident. Once you have decided on the set up you want it’s like having a custom made, welded rack to your own design.

What is a GearRail™?

A GearRail™ is a wall mounting rail to which you can attach as many GearHooks® as you want. You can use it to build a completely bespoke storage solution for exactly what you want to store and display. A single rail could hold, for instance, a bike, a pair of skis, two golf bags and a skateboard and still have plenty of room for other gear like rucksacks, shoes, helmets and so on.

How much weight can I hang on a GearRail™?

As long as you have a good, strong wall and you have drilled the holes properly, a GearRail will support up to 100Kg of load uniformly distributed (UDL).

It is essential to check that the fitting is strong enough before you start loading the hook or rail. If any fixing seems loose or if a fixing bolt just keeps turning easily then you may need to re-drill the fixing in a different location. We can always supply extra fixings for a GearRail (free of charge) to make sure it is securely fixed.

The No-lift option for heavy bikes is much easier. Just pull on the back brake, take two steps backwards (the bike will rise onto its back wheel) and roll the bike forwards until the front wheel can be hooked on. With the back wheel on the ground the GearHooks and GearRails™ can hold up to 100Kilos each.

GearHooks® are easy to fit and we are here to offer help and advice if you need it.

What is a GearRail™ made from?

The GearRail™ is a 1M long rolled steel channel that is galvanised and powder coated, in your colour choice, to look great and prevent corrosion.

How do I fit a GearRail™?

It is manufactured with 20 fixing slots. It’s really easy to fit via three (or more if you want) 5mm holes into wood or plasterboard battens or 8mm holes in a brick, block or concrete wall. 

You don’t have to worry about lining up 3 or 4 tiny holes or the drill bit ‘wandering’. Each slot is 20mm long and 12mm wide so you can drill though the slot and its really easy to line everything up. We supply high performance nylon expanding fixings and hex-drive screws to firmly hold the GearRail™ in place.

Into wood - drill three 5mm holes and fit the GearRail using the supplied fixing bolts with a 4mm Allen Key (Hex drive).

Into a plasterboard wall - locate the battens behind the plasterboard (use a detector or look where the nails are in the skirting board) and drill 5mm holes and fit the GearRail using the supplied fixing bolts with a 4mm Allen Key (Hex drive). We do not recommend fixing to the plasterboard itself even with ‘umbrella’ type fixings.

Into a brick, block or concrete wall - drill three 8mm holes. Hammer in the supplied nylon fixing and fit the GearRail using the supplied fixing bolts with a 4mm Allen Key (Hex drive).

A GearRail™ is a great choice for poor quality walls since you can add as many fixings as you need in lots of different places until you are happy that the rail is secure.

Is it OK to store a bike vertically?

Yes. In fact it’s better than storing them any other way if you have suspension forks because it stops the seals drying out. The only potential problem is if you have hydraulic brakes that need bleeding. If they do, when you take the bike off the hook the brakes may feel spongy. Pulling the levers a few times should sort the problem out.

Will it damage the wheels to hand a bike from them?

The rubber coating on each hook will stop the wheels getting scratched. When a rider is sat on the bike the wheels are coping with loads equivalent to the weight of the rider which is multiplied many times by, for instance, the impact of riding up a kerb. With the bike hanging by the wheel it will be subjected to a force equivalent to just the weight of the bike, say 20Kgs worst case, so this is no problem.

What Guarantees do I have?

We guarantee that all parts will do their job for as long as you own them. If anything breaks, whether its your fault or ours, we’ll replace the part or the whole thing.

We want you to be delighted with the products we make. If you are not, and we can’t resolve that, then we will arrange to get the product back and we’ll refund the purchase price and postage.

How are maximum weight loadings calculated

Maximum weights are calculated using the manufacturers loading calculations in a concrete wall. They are tested on our premises to the same values in a hollow breeze block wall. These numbers will reduce significantly if the wall is crumbly, lightweight block, plasterboard or in poor condition. can be fitted with up to 20 fixings and are ideal for poor quality walls to spread the load and increase load bearing capacity.

*** IMPORTANT SAFETY INFORMATION ***
 
Safe use of the GearHooks® hooks and rails, and all quoted loads, rely on the quality of the wall and how well they have been fitted. We cannot accept any responsibility for the quality of the wall to which the hooks or rails are fitted or how well they have been fitted.
 
If the fixing is loose, rotates or moves then the GearHooks® Hooks and Rails may not be securely fixed to the wall. This could result in damage to property or people for which we cannot be held responsible.

We recommend checking (and testing if necessary) the GearHooks® Hooks and Rails when fitting, and every time you use, the product. You should check that the hook or rail is tight to the wall, not rotating or moving and that the expanding fixing is not pulling out of the wall.
 
We do not recommend fixing hooks or rails directly to plasterboard, lightweight block walls, or any poor quality wall.
 
If you have any issues like this, we are here to help. We can supply extra fixing (usually free of charge), heavier duty fixings or just some good advice. Please feel free to contact us anytime.